Frequently Asked Questions
Everything you need to know about getting your best night's sleep.
How long is the sleep trial for Casper mattresses?
We offer a 100-night risk-free trial on all our mattresses. If you don't love it within the first 100 nights, we will pick it up and provide a full refund.
How does the shipping process work?
Your mattress is compressed into a compact box and shipped directly to your door via standard ground shipping. Once it arrives, simply unbox it and watch it expand.
What kind of bed frame do I need for my Casper mattress?
Our mattresses work best on a firm, flat, and sturdy surface. This can be a platform bed, a slatted base with slats no more than 4 inches apart, or a traditional box spring.
What is the warranty on Casper products?
Casper mattresses come with a 10-year limited warranty that covers manufacturing defects and structural issues, ensuring long-term comfort and support.
Are Casper mattresses environmentally friendly?
Yes, all our mattress foams are CertiPUR-US® certified, meaning they are made without ozone depleters and have low VOC emissions for indoor air quality.
Do you offer financing options?
We partner with Affirm to offer flexible monthly payment plans, allowing you to pay for your purchase over 3, 6, or 12 months at 0-30% APR.